Appointments

Our general practice is open from 8.00am to 6.30pm, Monday to Friday. 

Throughout these hours you, or your carer on your behalf, can:

• Visit the practice
• Call us
• Go online using the practice’s website or the NHS App.

What happens when you contact your practice to request an appointment?

Whether you make your request by phone, on-line or visiting your practice, you may be asked to give your practice some details so that they can assess what is best for you based on your clinical need. The practice team will consider your request for an appointment or medical advice and tell you within one working day what will happen next.

This could be:

• An appointment that day or a subsequent day
• A phone call that day or a subsequent day
• A text message responding to your query
• Advice to go to a pharmacy or another NHS service.

Your practice will decide what is best for you based on your clinical need.

Our practice is working together with Salford Primary Care together to offer patients evening and weekend appointments. Our current extended hours provision after 6:30pm will end and Blackfriars Medical Practice will close after this time Monday-Thursday.

From the 1st October Broughton Primary Care Network, groups of General Practices working together to deliver key health and care services, will be increasing access to pre-bookable, routine appointments at evenings and weekends across 3 sites.

Enhanced access appointments may include services like cervical screening, childhood vaccination clinics and health checks. People will be able to see a member of the general practice team, a GP, nurse or other health professional.

The appointments offered via enhanced access will be held at Blackfriars Medical Practice (Every Friday), Lower Broughton Health Centre and Newbury Green health Centre and may be with a different clinician than usual. This clinician will have access to your health records and will be able to treat you in the same way as we would.

You can access these appointments via our reception team.

We appreciate your support during this transition which is a national requirement for General Practice. We also welcome any feedback being emailed to blackfriarsmedicalpractice@nhs.net.

Our online system makes it easier and convenient to gain access to the required clinician. Just follow the link at the top of this page and log in to your account in order to book and cancel your appointments. First time users will need to create a user name and password.

We are unable to take blood after 14:30 due to laboratory collection times.

If you have an urgent appointment need & feel you need to see or speak to a gp on the same day please contact reception.

We can visit you at home if you are too ill to attend the Practice.

To request a home visit you should contact reception and explain why you feel a visit away from the surgery is necessary. You will be triaged by the GP on duty and given an approximate time for a visit (usually between 12:00 – 16:00 after morning surgery and before evening)

A GP can typically see four patients at the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. – Thanks.

Cancelling or changing an appointment:

If you need to cancel an appointment, please ring the practice on 0161 819 4790 , during our opening hours and speak with a member of the team.

Alternatively, you can cancel your appointment via the NHS App, if you are registered for this service. If you do not have the NHS App, you can find out more by visiting our page with more information about The NHS App

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.