The Patient Participation or Reference Group is an integral part to the running of Blackfriars Medical Practice.

The group is made up of a cross section of patients which is a reflective proportion of the practice population, it is essential that we ensure we have representation of patients from different categories to ensure that we get an accurate view of the entire population.

The point of the patient reference group is to ensure that patients are given a voice and an opportunity to change services and/or facilities with the support of the practice management.

The group “meets” virtually a couple of times of year. “Virtual” meetings are ran by email, text and phone when necessary. We find this is the best way to gain good engagement for the patient population that the practice serves.

For more information about Patient Participation groups in General Practice please see http://www.napp.org.uk/